SOFT SKILLS articles

The Fear-Free Organization Book Cover

Author Showcase: Joan Kingsley

Author Showcase: Joan Kingsley

Tell us your name and what you do Joan Kingsley, Consultant Clinical, Organizational Psychotherapist and author of The Fear-Free Organization: Vital Insights from Neuroscience to Transform your Business Culture. Tell us about your background I am an Honorary Consultant Psychotherapist at the National Hospital for Neurology and Neurosurgery and am on the Psychotherapist register at

Arab Business Meeting

Culture – Reality or Excuse?

If Culture (with a capital C, to differentiate it from the culture – lower-case c – of any organization) is the framework that describes a person’s fundamental beliefs, then it must be real. However, if Culture is variable, can it be anything other than an excuse for a person’s actions? We know that an organization


How To Be A Better Trainee

In my first training a few years ago, I felt the huge difference between being a trainer and a trainee. Later on, I knew, after delivering number of courses, that each trainee has his/her own perceptions, motivations, needs and expectations of the course subject and even the trainer delivering the course. Usually attendees receive an


Learning to Unlearn and Relearn

 “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” – Alvin Toffler We are all used to listening and reading about learning and its best techniques in addition to different learning and learners’ styles but it’s not popular to read or


Become A Star In Empathy

Social Emotional Learning is gaining more worldwide attention in schools: from New York to Singapore and from London to Abu Dhabi there is a growing realization that EQ is just as important as IQ. Social Emotional Learning helps children deal with their feelings and has a positive effect on their school performance. Social-emotional skills are

Health and Safety

The Hell, and the Heaven, with Safety Training

What does heaven look like for a trainer? Any trainer. I’ll tell you: Dedicated delegates, hungry for learning and growth Enthusiasm, excitement and energy that fills the training room Management who are eager to help their employees apply what they learned when they return to work Transformed trainees, showering you with testimonies and post-training calls

Public Speaking

Ignore Your Audience And You Will Inspire Them

“Speakers who talk about what life has taught them never fail to keep the attention of their listeners.“ Dale Carnegie When you’re invited to speak to an audience, what are the first questions that come to you? “Who are my audience?” and “what shall I speak about?” Succeeding to inspire and interest our listeners is

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