Author Archives: Lama Makarem


Wasted Words; Wasted Time

How often do you sit with someone and you hear them talking but you’re not really listening. Not only words are wasted, but so is time. Why? Answer: It’s most likely because of lack of personalization and customization! The trend for creating a competitive advantage and a differentiation strategy in the market has been lately


Back to Basics

Thousands of new business books are published every year. While I truly appreciate the contribution of so many authors, and this article is by no means to underestimate the good books and literature out there… The interesting part is that you read on the cover of most of these newly published books “An International Best


Etiquette, Communication, and Driving

Driving this morning, I was amazed by the way a particular driver was driving ahead of me, and I thought to myself, I wonder if he, as a person, is the same as his driving! Then it hit me; the way we drive is indeed part of our character and attitude and it specifically relates


Four Ways for an Effective Praise

“Wow, I loved your presentation.” “I like what you did yesterday.” “By the way, have you lost some weight?” Are these praise statements motivational? Well… not necessarily. It’s well known how motivating praise can be. Praise is one of the most powerful forms of communication, and when done right, it can do just wonders. Praise


The Enemy Trio Decision Making

Successful people in life are those who are better at taking decisions. And, success is not always about the decision itself as much as about taking the decision; i.e. the act and its timeliness. Gladwell (2005), in his book “Blink”, states that the best decisions are often those that are impossible to explain to others.

know the rules

The Rule of 8’s

Reasons are many, the result is one! A common complaint nowadays from almost everyone is “I don’t have time” and/or “I’m really stressed out”, and most of the time, not having time and being stressed out are mutually exclusive. So where is time? Where is it disappearing? We often feel 24 hours a day are


Is Communication An Overly Communicated Topic?

Hundreds and hundreds of articles are written about communication. In almost every soft skills training, no matter what topic we’re discussing, communication is addressed. Is communication overly communicated as a topic? The answer is a definite NO. Why? I believe lack of effective communication is still the number one reason for most of the problems

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